Shipping policy

Last updated: 27 December 2025

Thank you for shopping with ORDERINU. This Shipping Policy explains how orders are processed, shipped, and delivered so you know exactly what to expect.

1. Shipping Methods Available

We offer the following shipping options:

  • Standard Shipping
  • Express Shipping (where available)

Shipping methods and availability may vary based on your location and the items in your order.

2. Order Processing Time

  • Orders are processed within [1–3 business days] after payment confirmation.
  • Processing time does not include weekends or public holidays.
  • During high-volume periods or promotions, processing times may be slightly extended.

Once your order has been processed, it will be handed over to our shipping partners.

3. Delivery Timeframes

Estimated delivery times are as follows:

  • Domestic Orders: [5–8 business days]
  • International Orders: [7–15 business days]

Delivery times are estimates and may vary due to factors such as location, customs clearance, or courier delays.

4. Shipping Costs

  • Shipping charges are calculated at checkout based on your location, order value, and selected shipping method.
  • Any applicable duties, taxes, or customs fees for international orders are the responsibility of the customer unless stated otherwise.

5. Tracking Information

  • Once your order has shipped, you will receive a confirmation email with tracking details.
  • Tracking information may take [24–48 hours] to update after dispatch.
  • You can track your order using the link provided in the email or through your account (if applicable).

6. Delivery Issues and Delays

While we strive to deliver orders on time, delays may occasionally occur due to:

  • Customs inspections
  • Courier service disruptions
  • Weather conditions
  • Incorrect or incomplete shipping information provided by the customer

ORDERINU is not responsible for delays caused by circumstances beyond our control, but we will always assist in tracking and resolving delivery issues.

7. Incorrect Address or Failed Delivery

  • Please ensure that your shipping address is accurate at checkout.
  • Orders returned due to incorrect or incomplete addresses may require additional shipping fees to be resent.
  • If a delivery attempt fails and the package is returned, we will contact you with next steps.

8. International Shipping

  • ORDERINU ships internationally to selected countries.
  • International orders may be subject to customs duties, taxes, or import fees imposed by local authorities.
  • These charges are not included in the product or shipping price and must be paid by the customer upon delivery.

Customs processing times vary by country and may affect delivery estimates.

9. Contact Information

If you have any questions regarding shipping or delivery, please contact us:

ORDERINU
Email: orderinu4@gmail.com